Returns

Target reserves the right to deny returns, refunds and exchanges including but not limited to prevent fraud, suspected fraud or abuse.

Target's Return Policy
Most unopened items sold by Target in new condition and returned within 90 days will receive a refund or exchange. The return window for items sold on Target.com begins once you receive your items. This occurs when the order is delivered to you, delivered by a Shipt shopper, or picked up in store. Some items sold by Target have a modified return policy noted on the receipt, packing slip, Target policy board (refund exceptions), Target.com or in the item description. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange. 

Visit here for information on return exceptions.

Target Plus™ Partner’s Return Policy
Most unopened items sold by Target Plus in new condition and returned within 30 days will receive a refund. The return window for items sold on Target.com begins once you receive your items. This occurs when the order is delivered to you, delivered by a Shipt shopper, or picked up in store. All items sold by Partners must be returned to Target either in store or by mail. Some items sold by a Target Plus Partner have a modified return policy on Target.com. Items that are opened or damaged may be denied a refund. In-store returns without an eligible receipt will be denied. Some items may have a shorter return window. Refer to the Shipping & Returns section of the individual item’s description or the Return Exceptions section.

Visit here to learn how to start your return.

• Target Owned Brand items: If you’re not satisfied with any Target Owned Brand item, return it within one year with a receipt for an exchange or a refund.
• EBT card purchases: Any item paid for with an EBT card online must be returned within 90 days of the date it was shipped, delivered by a Shipt shopper, or made ready for pickup. This 90-day return window is required by SNAP.
• Target Circle Card purchases: Target Circle™ debit and credit card holders and Target Circle 360 members will receive an extra 30 days to return nearly all items purchased with their Target Circle Card at Target and Target.com. Visit Target.com/CircleCard for full details and exclusions.
• Holiday & limited-time-only collections: Items may have modified return policies.
• Purchases at Target Optical, Warby Parker, Pharmacy, Starbucks & Target Tech: Items must be returned or exchanged at these areas.
• International purchases: Target stores cannot accept international returns or exchanges, including international returns and exchanges of online purchases

• Trading cards & trading card accessories (e.g., Pokemon, Sport cards, trading card binders)
• Open or defective collectibles (e.g., special edition Barbie dolls, porcelain dolls, action figures and die-cast cars)
• Personalized items and digital downloads
• Opened / Unsealed breast pumps
• Specialty gift cards, pre-paid gift cards and Target GiftCards cannot be returned or redeemed for cash or credit except where required by law. This includes Target GiftCards, Visa®, Mastercard®, or American Express® Gift Card, restaurant, entertainment, lottery cards.
• Fragrances sold by Target Plus™ Partners.

• Music, movies, video games and software (exchange for same title, for same or different gaming platform)
• Airbeds (exchange for similar item)

• Electronics and entertainment items (excluding Apple® & Beats products) must be returned / exchanged within 30 days.
• All Apple® & Beats products (including mobile phones) must be returned / exchanged within 14 days.
• Mobile phones purchased in-store or online via Order Pickup must be returned / exchanged within 14 days.
• Most items sold by Target Plus Partners must be returned within 30 days.

• Mobile phones purchased with a carrier contract may be subject to early termination fees per carrier contract if returned or exchanged. Contract items and carrier plans must be returned in a Target store with help from a Target Tech Rep.
• A restocking charge of up to $35 for phones may apply except where prohibited. The restocking charge will be taxed in select states. There is no restocking charge if the product is unopened. 

Learn about the full return policy.

• Target Owned Brand items can be returned for up to one year with a receipt for an exchange or refund.
  • The 30-day extended return window for Target Circle Card holders is not extended to Target Owned Brand items.
  • The guest can use their Target Wallet as a form of receipt if the transaction is in the purchase history.
• Target Owned Brand items are “private” label items developed exclusively for Target.
  • Limited Time Offer (LTO) Designer launches are NOT included in the owned brand return policy and typically have a shortened return policy of two weeks.

Visit our Target Brands page for more information.

Open / Unsealed breast pumps cannot be returned. Please contact the pump manufacturer directly.

Select appropriate FAQ for more information:

• Online purchases: How do I return an item that was purchased from Target.com?  
• In-store purchases: How do I return an item that I purchased at a Target store?  

Returns must comply with our return policy. 

Payment method

• In most cases your refund will automatically go back to the original form of payment used for the purchase. If you used multiple forms of payment, your refund may go back to all payment methods used.
• If you’re returning something in a store, but you don’t have the original receipt or return barcode, you may get a merchandise return card for your refund.
• Refunds are issued to the original payment method(s) in most circumstances.
  • Purchases made with a Target GiftCard will be credited back as a new Target eGiftCard.
  • Items paid for with PayPal prior to September 13, 2022, will be refunded to a Target GiftCard.
• If you’ve lost the credit or debit card the refund is supposed to go back to you on, contact the card issuer for refund information.

Timing

• Refunds to a Target Circle™ Card typically take up to 2 days after we’ve approved the refund.
• Refunds to a third-party credit card typically take up to 5 days after we’ve approved the refund. For information about refunds to a third-party credit card, contact your card issuer.
• For items returned to our Online Return Center, we have to first inspect and process the return. Therefore, once the Online Return Center receives your return, it takes an average of 7-10 additional business days before we’ve approved your refund.

Different refund options

• For returns made in store, you may request a different refund option based on the original purchase method:

Refund amount less than expected

• Will I get a refund for an item purchased as part of a BOGO promotion?
• Do I have to return the free gift or gift card I received with my order if I return the qualifying purchase item?

Other refund questions

• Are shipping charges refunded for Target.com purchases?
• How long will a store hold my Drive Up or Order Pickup order?
• What happens if I don't pick up my Drive Up or Order Pickup order?
• How do I return an item I received as a gift?
• How do I return an item I received as a registry gift?
• How do I receive a refund for a purchase made with my Visa®, Mastercard® or American Express® Gift Card?
• How do I receive a refund for tax charged on a tax-exempt order?
• I used Affirm but my order was canceled and I was charged. How do I get a refund?
• How do I get a refund if I used Affirm?

Not all recalled products require a return and refund from Target. In some cases, you’ll work directly with the vendor for a repair, replacement or refund.  

If you purchased a product at Target that is later recalled:

1. Stop using the product immediately.
2. Search for the recalled product on Target's product recall page.
3. Follow the directions listed in the Take Immediate Action section.

Where can I find information about product recalls?

There’s not a flat rate for return shipping. Return shipping fees are based on shipping method.

Shipping may be included in the refund for qualifying return reasons.

• Eligible for shipping refund:
  • Damaged / Broken upon arrival
  • Not as pictured on website
  • Wrong item received
  • Recalled item
  • Not as described / Insufficient information on website
  • Item doesn’t work
  • Arrived after estimated delivery date
  • Missing parts
  • Difficulties with assembly
  • Received empty package
  • Return item lost in transit
  • Free replacement request
  • Missing item or shipment
  • No reason provided
  • Poor quality
  • Undeliverable
• Not eligible for shipping refund:
  • Fabric doesn’t meet expectations
  • Quality doesn’t meet expectations
  • Wrong size
  • Not compatible with existing systems
  • Found lower price elsewhere
  • Ordered by mistake
  • Changed mind
  • Doesn’t fit
  • Purchased multiple items with intent to return

• Returns must comply with our return policy.
• For large or heavy items delivered via shipping carriers EFW: How do I return a large or heavy items to Target?

Return in-store: These items cannot be returned without one of the following types of receipts:

• A valid receipt
• A return barcode
  • The return barcode should be available once the order has shipped, delivered by a Shipt shopper or picked up.
  • Follow Start a return online instructions below to find the return barcode.
• The payment credit or debit card used to purchase the item.
  • The store can attempt a receipt lookup.

Start a return online: On Target.com and in the Target app you can begin to process your return or replacement, or find the return barcode for in-store returns.

1. Access your Target account.
2. From the toggle at the top of the page, select Online to view your orders.
3. Locate your item under Orders on Target.com or under Purchases in the Target app.
4. Select either:
   • The Return option (return to store or by mail)
   • Fix an issue (get help with missing or damaged items, etc.)
5. Follow prompts to complete your refund or replacement request, or to access your return barcode for in-store returns.
   • Replacements are subject to availability and will process as an even exchange. You won’t receive additional charges. 
     • If you’ve started a replacement online but decide to return the item to the store, your replacement will be canceled.
   • Refunds are issued to the original payment method(s) in most circumstances.
     • Purchases made with a Target GiftCard will be credited back as a new Target eGiftCard.
     • Items paid for with PayPal prior to September 13, 2022, will be refunded to a Target GiftCard.
     • You’ll be provided with instructions on what to do with your item(s).
   • If mail in of return item is required: We’ll provide a free return mailing label and instructions by email and on your order details page.
     • Include the original item, packaging, and any accessories. 
       • We may issue your refund before we receive your returned item. If we inspect the item and it’s not eligible based on our return policy, we may charge your card for the refund we’ve already issued to you.
       • Target doesn’t keep unexpected or ineligible (used, damaged, etc.) items sent to us. When able, we’ll donate or recycle them. If you’ve sent something to Target and want it back, contact us at 1-800-591-3869. We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned to Target.
     • Attach the return label to the outside of the package.
     • Drop your package off at an authorized UPS location. Visit http://ups.com/dropoff to find a location.
   • If returning in store: Take the return barcode to Guest Services in the store to have a team member start your return.

• For refunds: We may issue your refund before we receive your returned item. If we inspect the item and it’s not eligible (used, damaged, etc.) based on our return policy, we may charge your card for the refund we’ve already issued to you.
• For replacements: If you return an unexpected or ineligible (used, damaged, etc.) we may not send you the replacement.
• Target doesn’t keep unexpected or ineligible (used, damaged, etc.) items sent to us. When able, we’ll donate or recycle them. If you’ve sent something to Target and want it back, contact us at 1-800-591-3869. We can’t guarantee we’ll be able to find and send back your item. We also can't compensate you for unexpected or ineligible items returned to Target.

• Shipt: [email protected] or 1-205-259-7798, or chat on www.shipt.com
• Door Dash: 1-855-341-0459
• Instacart: 1-888-246-7822
• Uber Eats: Chat on Ubereats.com or in the Uber Eats app.

You may replace or return the item in store at Guest Services by bringing the return item along with one of the below: 

• A valid receipt
• A return barcode
  • Follow Finding the return barcode instructions below, as needed.
• The payment credit or debit card used to purchase the item 
  • The store can attempt a receipt lookup. 

Returns must comply with our return policy.  

Finding the return barcode
The return barcode is available in the Target app or on Target.com for purchases linked to your account: 

1. Access your Target account. 
2. From the toggle at the top of the page, select In-Store to view your store purchases. 
3. Locate your item under Orders on Target.com or under Purchases in the Target app. 
   • App: Select the Return option, then the return barcode will appear on the page.
   • Web: The return barcode will appear on the page.
4. Present this barcode to Guest Services inside the store. 

Not seeing your in-store purchases online? Visit How do in-store purchases show up in my Target.com account and Target app?  

Items purchased on Target.com may be returned to any Target store using the receipt, the barcode found in the Target app, Target delivery or shipping confirmation email or the original form of payment.

Some items are only returnable in store and can't be mailed back to our online return center. This will be indicated in the shipping & returns section on the product details page. Store returnable only items may be designated as hazardous material (hazmat) items because they contain potentially harmful chemicals.

Don't have your packing slip or original receipt? Access or print a copy from your Target.com account.

Need to return a gift? We'll be happy to help process your return. Learn more about returning gifts.

You can return an item you received as a gift to a Target store using a gift receipt or packing slip, and you’ll receive a refund in the form of a Target GiftCard. If a merchandise return card was used to pay for any portion of the sales transaction, you’ll receive that portion of the refund as a merchandise return card. In store returns using a gift receipt can’t be processed the same day the gift was purchased; you’ll need to wait until the next day to return the gift. If you don't have the gift receipt or packing slip for the item, you may receive a merchandise return card in store.

Items purchased from Target.com can also be returned by mail using the gift receipt or packing slip. To return your gift by mail, call Target.com Guest Services at 1-800-591-3869.

If you didn't receive a packing slip or gift receipt with your gift, you can call Target.com Guest Services for help or connect with the gift giver to send a gift receipt via text or email for help in processing your return. 

When returning an item purchased from a Target Plus™ Partner, you must present the receipt or original method of payment for receipt lookup. Receipts for items sold by Target Plus Partners are sent via email when the order is shipped, and again when the order is delivered. Receipts can also be printed from the order details page. Items sold by our Partners are returnable in store or by mail. Gift returns for items sold by our Partners will be refunded in the form of a physical or electronic Target GiftCard via mail or email. 

Refunds for items returned that were purchased with your Visa, Mastercard or American Express Gift Card can be issued to the original gift card up to the original value of the card. Refunds usually show on the gift card within 7–10 days, but can vary by merchant. Merchants may have different policies for handling refunds of more than the original value of the gift card, so you'll need to check with the merchant when making your return.    

Target reserves the right to deny returns, refunds and exchanges including but not limited to prevent fraud, suspected fraud or abuse.  

Baby and Wedding registries have up to one year after your event date to return most new, unopened items, including most new, unopened items sold by a Target Plus Partner at your Target store using your return barcode. 

Wish lists have up to 90 days after the purchase date to return unopened items, including most new, unopened items sold by a Target Plus Partner at your Target store using your return barcode. 

You can access the return barcode on your Target.com Registry or Wish List Homepage:

1. Access your Target account.
2. Visit the Registry & Wish List page and select your desired gifting experience.
3. In the Offers & benefits section on your registry’s Home page, select Start a return.
4. A minimum spend is required against the registry / wish list to qualify for returns.

Refunds will be issued in the form of a Target GiftCard when using a gift receipt for Registry Gift Purchase Log. If returning an item that hasn't been marked as purchased on your registry or wish list, you'll receive a refund in the form of a merchandise return card. Items purchased from Shopping Lists don't  have an extended return period and require a receipt or gift receipt for a return or exchange.

In addition, Target Plus items must be returned with a receipt / proof of purchase. 

Visit Target.com/returns for return policy details.

• Return items should be disassembled, boxed and brought to the same point of delivery for the carrier to pick up.
• Pickups are scheduled during the carrier’s normal business hours and typically have an 8-hour pickup window. Depending on your location, carriers may need additional time to pick up your return. 
• Include the packing slip with your item so our return center can process your refund. If you don't have a packing slip, you can still return your item to our return center. Learn how to start your return.
• Return pickup is not offered on all items, and is typically reserved for large items weighing more than 150 pounds.
• A signature by a person who is 18 years or older will be required, unless the delivery method was To-the-Door Delivery.

• Your return was outside of the return window.
• The item appears worn or used.
• The item was opened.
• The item was non-returnable or non-returnable if opened.
• The online return center wasn't able to locate the order number or other information needed to process the return.
• The item is not a Target.com item.

Learn more about Target Return Policy 

• Buy One, Get One Free: If your first qualifying item is $60 and your second qualifying item is $40, the $60 item will be discounted by $24 and the $40 item will be discounted by $16, which gives a total discount of $40. If either item is returned, the return value will be equal to the original purchase price reduced by its prorated discount.
• Buy One, Get One 50% Off: If your first qualifying item is $60 and your second qualifying item is $40, the $60 item will be discounted by $12 and the $40 item will be discounted by $8, which gives a total discount of $20. If either item is returned, the return value will be equal to the original purchase price reduced by its prorated discount.

• Target Promotional GiftCards are non-refundable. If the gift card isn’t returned, the return value will be reduced by the amount of the free gift card. 

• Your return was declined by our Online Return Center.
• Your return was not due to an error by Target.

If you placed an order and haven’t received it yet, you can refuse your order when the shipper delivers your package. When we receive the returned items, we’ll credit your account for the price of the items and any shipping costs.